The relevance of social media for outsourcing processes Insights

The relevance of social media for outsourcing processes

The relevance of social media for any kind of business has increased and provides important benefits that help a company reach many customers worldwide. It…

BelkisaseebaAugust 28, 2019

Why is Outsourcing a better choice than Offshoring Insights

Why is Outsourcing a better choice than Offshoring

Outsourcing and offshoring are related terms, but differ in many ways. While Offshoring means that work is done in a different country, Outsourcing is a…

BelkisaseebaAugust 26, 2019

English language – the international business language and its importance for BPO and B&H Insights

English language – the international business language and its importance for BPO and B&H

English language is seen as the international business language with more than 1,5 billion people speaking it at a useful level, which means 20% of…

BelkisaseebaAugust 14, 2019

Factors to consider before outsourcing – and why Bosnia and Herzegovina is the right choice Insights

Factors to consider before outsourcing – and why Bosnia and Herzegovina is the right choice

The main reason for outsourcing would be decreasing operational and labor costs, to keep focusing on core business processes or to access more knowledge and…

BelkisaseebaAugust 9, 2019

Prioritizing and Incentivizing Innovation in BPO Insights

Prioritizing and Incentivizing Innovation in BPO

Clients in best-in-class BPO relationships understand that they need to incentivize providers to seek innovation. But at the beginning of most BPO deals the usual…

BelkisaseebaJuly 17, 2019

Outsourcing and Startup Successes Stories Insights

Outsourcing and Startup Successes Stories

SLACK Popular work messaging app, Slack, can credit its sleek and functional design to an outsourced company. This messaging service started out as an online…

BelkisaseebaJuly 12, 2019

BPO: Vertical And Horizontal Perspective Insights

BPO: Vertical And Horizontal Perspective

As a holistic view on various business processes and how they are all connected, is crucial and as in practice we see an overlap between…

BelkisaseebaJuly 10, 2019

Outsourcing and the impact of GDPR in Bosnia and Herzegovina Insights

Outsourcing and the impact of GDPR in Bosnia and Herzegovina

Although not a member state of the European Union (EU), Bosnia and Herzegovina has applied the new EU law on the consumer data protection, known…

BelkisaseebaJuly 5, 2019

Why Outsource Processes? Insights

Why Outsource Processes?

Today, an organization can hire the exact person or team they need for a specific project and it doesn’t matter where the person or team…

BelkisaseebaJuly 3, 2019

Services That Every Scaling SME Business Should Outsource Insights

Services That Every Scaling SME Business Should Outsource

Every business is different but there are some services that make sense to outsource, especially for scaling small and medium sized businesses:   Information Technology…

BelkisaseebaJuly 2, 2019

Cut Costs Without Sacrificing Quality Insights

Cut Costs Without Sacrificing Quality

Did you know that any work process which can be handled from an outside location of the organisation, can be outsourced? Outsourcing can be done…

BelkisaseebaJuly 1, 2019

Outsourcing Success Stories – “Woak” Switzerland Insights

Outsourcing Success Stories – “Woak” Switzerland

As work moves online and into digital workplaces, outsourcing is no longer considered to be a risky business. These days, companies engage in remote work…

DinaseebaJune 26, 2019

Outsourcing Success Stories – “Findie” Sweden Insights

Outsourcing Success Stories – “Findie” Sweden

Social media managers should have marketing or public relations experience, an aptitude for communications and a passion for connecting with people. They should thrive for…

DinaseebaJune 26, 2019

B&H an emerging BPO destination Insights

B&H an emerging BPO destination

BPO sector in Bosnia and Herzegovina is emerging and has the potential to positively affect the unemployment problem in the country. In the last two…

BelkisaseebaDecember 27, 2018

Is outsourcing to B&H your next step? Insights

Is outsourcing to B&H your next step?

Bosnia and Herzegovina is set to become one of the most attractive outsourcing destinations in Eastern Europe. With the population of only 3,5 million, over…

BelkisaseebaDecember 18, 2018

Benefits of BPO Insights

Benefits of BPO

Business Process Outsourcing, popularly known as BPO, is the business strategy where one company hires another company to perform a certain task for them, i.e.…

BelkisaseebaDecember 18, 2018